Legal Software for Alternative Business Structures (ABS) Law Firms

Peppermint's Legal Service Platform brings together all the legal software applications and tools required to manage a high performing law office, including: case management, practice management, SRA compliant legal accounts, billing and time recording, document management, CRM and marketing, all underpinned with powerful workflow and business process management tools.

Built on the industry standard Microsoft Dynamics Business Platform, Peppermint's ABS law firm clients benefit from all the latest technology innovation from both Microsoft and Peppermint. Designed to work natively with other Microsoft applications and tools, such as Microsoft Outlook, the Legal Service Platform approach means your IT investment is spent on advancing and delivering legal services, not worrying about technology integration and compatibility.

All Platform legal software applications are designed around the client record and operate from a single database, enabling every person, process and activity in the legal business to share a single view of the client. In an ABS law firm where there are multiple products and services this becomes critical in the effective and intelligent cross selling of legal services.

Based on the rules your ABS Law Firm sets, Peppermint's legal software applications and data can be extended to clients and business partners via the Legal Online Services Portal. This opens up a whole new world of self-service possibilities. Legal Customer Experience Research shows this improves customer satisfaction and loyalty as well as reducing cost.

The Platform's single data source transforms the speed and ease of reporting and business intelligence. Data structures are built from a granular level allowing ABS law firm staff to drill into the detail at the click of a mouse. Combined with easy to use dashboards and reporting tools, the award winning Peppermint Legal Service Platform truly enables the ABS law firm to be data driven, ensuring the best decisions are made with confidence.

The client centric view is further strengthened by the Platform's immensely powerful workflow and business process management engine which can streamline and automate process, tasks and activities across the entire ABS law firm. Many ABS legal businesses have turned to Peppermint for this functionality alone. Unlike many older legacy workflow products, changes can be made quickly and easily by non-technical staff, enabling the law office to adapt and change quickly without being held back by technical resources.

The award winning Peppermint Legal Service Platform is unique in that it is the only legal technology to bring together Applications, Collaboration Tools, Content and Transactions in one place, all centred round the client record. This provides comprehensive insight into a client's history, their behaviour and preferences. In turn this allows ABS law firms to offer an 'Amazon-like' service to proactively suggest relevant legal services to satisfy their clients' needs and wants.

Peppermint is evolving innovative ways of combining Applications, Content and Collaboration Tools to deliver new legal services for ABS law firms. In a legal market where the client is demanding instant gratification, at a competitive price point, ABS law firms need to be creative about how they utilise content and technology to provide legal services that are highly relevant, personalised and instant. Peppermint Technology recognises data and content will play an increasing role in satisfying this demand.

As part of the Platform, the Peppermint App Shop provides a one stop shop for a wide range of complementary legal software and services required to run a successful ABS law firm. Peppermint, winner of the KnowList Award for Technology Innovation, encourages a community approach to the development of new ideas and technology innovation. This allows Peppermint to bring to market, far more quickly, new innovation to help ABS law firms outperform. The App Shop also gives ABS legal businesses the opportunity to generate revenue by selling apps they have written for the Legal Service Platform to other members of the Peppermint Community.