iTrain Direct, the legal technology training specialists, have signed as a Peppermint Technology training partner. The partnership extends the scale of training support available to existing Peppermint clients and new clients moving to the Peppermint CX Cloud.
Peppermint unveils modular cloud services for larger law firms
Peppermint Technology, the legal technology innovator, today announced plans to deliver a number of new cloud services targeted at the larger law firms.
How to use CRM to make more time for better value work
Allan Carton, Managing Director of Inpractice and specialist in strategy, marketing & technology for law firms, shares his tips on setting the agenda for your CRM strategy to achieve short, medium and long-term gains.
The foundations for your future that bring law firm growth
Simon McCrum draws on his decades of experience in law firm leadership to provide clarity on how law firms can refocus on the key priorities and deliver sustainable business growth.
Practical Steps to Cyber Security for Law Firms
Over the last 12 months the levels of cyber activity continue to increase month on month, as have the sophistication of attacks. Any ‘weak link’ in a law firm's operating systems and secure networks presents an increased level of being compromised. Poorly maintained legacy systems are potentially most at risk.
Peppermint Appoints Leading Legal CRM Expert
Legal technology innovator Peppermint Technology has strengthened its leadership in CRM by appointing leading legal CRM expert Russell Bell as Senior Implementation Consultant
The CIO Dilemma
In the rapidly evolving legal services landscape law firms are realising they will live or die based on the customer experience and technology will play a key role in defining that. Arlene Adams shares her view on how Law Firm CIOs can solve the technology dilemma.
Peppermint CX Takes Mobility to a New Level
The latest version of the Peppermint CX delivers a mobile experience that enables lawyers to manage clients, progress work and capture time on the move.
What Constitutes a Great Client Experience?
Differentiating on core legal services is difficult, perhaps impossible, so how does a law firm compete and win through delivering a great client experience? Andrew McMillan explains.
Square One Law Successfully Deploys Peppermint
Square One Law the 16 partner, Newcastle based, commercial law firm has chosen Peppermint Technology, with its Microsoft Dynamics CRM cloud based technology platform, as a cornerstone in the further scale up and development of its business.
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Peppermint's Founder & Executive Director Arlene Adams and CTO Mike Walker talk about client centricity and 'becoming the law firm your clients want you to be.'