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Peppermint CX legal software is built on the market leading Microsoft Dynamics Customer Relationship Management (CRM) platform and is designed to help legal providers put the client at the centre of everything.

Peppermint CRM is different and unique from other CRM vendors. Unlike other solutions Peppermint offers more than a bolt on marketing or contact management module. It is designed to embed into every person, activity and process in the business. It is a behaviour, a culture and a way of doing business. The Peppermint solution is built on CRM and therefore every application, service and data point is connected to the client profile. It is this true 360’ view of the client that can really allow legal providers to realise the potential of CRM. Peppermint's approach is unique in this regard and where the true value of the Peppermint Platform is realised.

Peppermint achieved Gold Microsoft CRM partner status for Peppermint CX which is built on the Microsoft Dynamics CRM technology platform. Delivered via the cloud Peppermint CX legal software provides a technology platform tailored for legal service providers where:

  • The client is at the centre of every person, process, activity, communication and data point.
  • Everyone in the law firm works from a single data source and one source of the truth.
  • A full 360' client view enables the law firm to provide a data driven, proactive and highly personalised customer experience.
  • End to end workflow across multiple applications, content and communication channels enables excellence in customer service and automation allowing valuable fee earner time to be spent on activity that adds value.
  • Bids and opportunities are managed and tracked to assure successful outcomes.
  • Data interrogation and analysis can be used to market to clients in a relevant and targeted way.
  • Relationships with staff, clients and partners are mapped and developed to deliver maximum returns.
  • Delivering and monitoring marketing campaigns and activities from inception through to billable work ensures clear tracking and insight of the ROI on marketing spend.

 

Peppermint CX legal software

Peppermint CX legal software brings together in one place all the applications, transactions, collaboration and content tools required to operate a high performing legal business.

Learn more about Peppermint CX legal software by selecting the options below:

Blake Morgan

Blake Morgan

"Peppermint will help deliver the firm’s business objectives and deliver the responsiveness, consistency, quality assurance and value that clients want."

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