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Peppermint CX legal software is built on a single, law firm-wide, source of data so it can constantly track and interrogate data in real-time to proactively facilitate risk management and compliance. This is unlike disparate legal systems using multiple data source which make risk management a difficult and time consuming task for a law firm’s COLP.
The granular nature of the data, together with the simplicity of the reporting tools, allows firms to identify data trends that represent risk and helps manage them effectively. Real-time and rule based data means there is no need to only depend on the constraints of pre-defined data reports. If the data exists, it can be analysed and reported instantly based on a set of rules and workflows. The more data you gather – the more powerful and insightful your data becomes in identifying risk from patterns and trends.
Law firms can use the advanced dashboard and toolset to create personalised COFA and COLP dashboards, and track and manage any other risk it defines. Simple click through tools enable instant interrogation of the data behind the dashboards to give further insight into the issues.
Peppermint risk management goes beyond the limitations of bolt-on risk management solutions designed to flag pre-defined events. Instead Peppermint CX can turn an onerous burden into an effective pro-active process that uses machine learning to identify and deal with issues before they materialise. Often risks can change when internal or external environments or processes change so Peppermint delivers legal compliance and risk management tools that are flexible, agile and simple to customise.
Peppermint CX legal software brings together in one place all the applications, transactions, collaboration and content tools required to operate a high performing legal business.
Attwaters Jameson Hill
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