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Peppermint CX legal matter management software is underpinned by a powerful workflow and business process management engine. This is highly effective in automating legal processes to streamline operations and ensure an efficient and professional legal service.
Peppermint case management software uses the industry standard Microsoft toolset which enables processes and workflows to be developed to a law firm’s precise requirements, either in-house or using readily available skills in the marketplace. This allows law firms to react quickly to client requirements and reduces spend on specialist developers. Read this real-time story about Gosschalks Solicitors to see how they developed an app in nine hours to satisfy a seemingly impossible client request.
Peppermint CX is designed to work across all areas of the business and supports the complete life cycle of the matter. Every matter is connected to a single client view therefore the matter is always positioned in the wider context of the client.
The platform offers a number of features which allows the system to make intelligent suggestions to the user about the matter. This can range from notifying users when activity is taking place on the matter through to flagging risks, opportunities and financial KPI’s connected to the matter. The Platform enables firms to combine automated tasks with human intervention to ensure optimal service and the best return on each matter.
Peppermint CX legal software brings together in one place all the applications, transactions, collaboration and content tools required to operate a high performing legal business.
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