For the first time Peppermint will market new services including PeppCRM, PeppCase and PeppPMS. These new service offerings will integrate with existing law firm applications including back office practice management & accounts systems and document management systems.
Founder & CEO of Peppermint, Arlene Adams, commented “Our new cloud services are a direct response to demand from large law firms. Many firms want to combine existing practice management and document management applications with a powerful and modern CRM, matter management, and case management service. We have built a connection hub to allow firms to plug existing applications into Peppermint’s powerful, Microsoft Dynamics based, front-office services. This gives firms access to modern, client-centric, services without disrupting other core applications. The Peppermint cloud services further allow firms to take advantage of future Microsoft cloud services, such as machine learning and AI, offered under the evolving Microsoft cloud strategy”
Peppermint’s strategy allows firms who wish to embrace the full value of the Peppermint CX Cloud Platform, and its single data source, to do so in a phased approach. Firms can start by implementing the new front office service then, in time and if appropriate, replace traditional legacy applications with the Peppermint CX Platform. This approach delivers firms a single platform, and a single source of data, which combine to transform a law firm into a client and data-driven business. Many law firms using Peppermint CX are already unlocking the value of the Peppermint CX Platform and, as a direct result, have seen an increase in new business and profit.
Peppermint has 6,000 users within circa 40 law firms, 12 firms being listed in the Legal Top 200. Clients including Blake Morgan LLP, Penningtons Manches LLP, Cripps LLP, Brethertons LLP, Tees Law and asb law LLP. With over 30 firms now live, Peppermint is steadily emerging as the leading player in true cloud solutions in the UK legal market. This latest announcement will support Peppermint’s ambitions to enable more large law firms to benefit from the Microsoft Cloud First and Dynamics strategy.