Built for a hybrid working world
With an increasing number of law firms implementing hybrid working arrangements, the demand for digitised mail handling has increased to ensure client service expectations are met.
Digital Mail Room overcomes this by capturing the details of incoming scanned post items and storing these in Peppermint’s platform for action - from your favourite devices.
Capture incoming post
Capture incoming mail as it’s received from your scanning solution
Queue mail for distribution by your mailroom team
Dashboard reporting will help you to understand and manage the performance of your mailroom team, e.g. set alerts where a mails age reaches predefined limits
Distribute mail efficiently
Configure workflows to automatically distribute mail, for example, by automatically associating mail to a matter where a reference is provided by your scanning solution
Provide the mailroom team capability to preview post for sorting (where details have not been captured by the scanning solution)
Connect to Microsoft 365
Save emails and attachments to client and matter records as well as the document management system without leaving Outlook based on contact intelligence.
Review and approve PDF documents seamlessly from Outlook and Microsoft Teams.
Related solutions
Document Management
Unlocks the power of SharePoint Online for law firms through document retention, productivity and collaboration.
Matter Management
Boost productivity with tools to manage activity to agreed service levels.
