Gosschalks has always been recognised as a law firm leading the way in the use of technology to provide value added services to their clients. The move to Peppermint will enable Gosschalks to provide a better client experience delivered in a far more efficient manner by swapping out Advanced (IRIS) Evolution Practice Management System and iManage.
Peppermint Technology is the provider of the multi-award winning Peppermint Legal Service Platform. Having already won a Knowlist Award for Technology Innovation and becoming Microsoft's ISV Partner of the year in 2013, Peppermint is no stranger to having achievements recognised. Now Peppermint's CEO Arlene Adams has been recognised for her leadership of this innovative legal software company with this prestigious Knowlist Award.
At Peppermint we focus on the customer experience. We believe you can have a good product and still have a poor customer experience. We measure our success by the experience we deliver to our customers. Do we deliver? That's for customers to decide.
Regulatory changes such as the Jackson reforms, together with an increasing competitive landscape, mean law firms have to streamline their legal processes to protect their margins. The use of end-to-end legal case management software, and more flexible matter management tools, are essential to ensure legal work is compliant, professional, consistent and at a viable cost.
The Peppermint Legal Online Services enable law firms to provide an interactive online self-service and self-assessment 24/7. The service is not intended to replace other models of engagement, but support and compliment them giving clients a choice of how and when they want to interact.
We believe you can have a good product and still have a poor customer experience. We measure our success by the experience our customers have.
Watch this video to find out how the Industry Technology Platform can solve costly maintenance, development and integration issues for law firms.
Legal market research released by Peppermint Technology revealed a significant shift in the buying behaviour of clients.
Legal Case Management Software is essential to ensure legal work is delivered in a compliant, professional, consistent manner & at a viable cost.
New pricing models, regulations and increased competition are all driving law firms to have much tighter control over their accounting procedures.
Documents are the life blood of any law firm. For this reason Peppermint recognised the need to use industry leading Microsoft Sharepoint.
Peppermint Technology Limited is registered in England and Wales No. 4013392.
Registered Office: Cairns House, 10 Station Road, Teddington, Middlesex, TW11 9AA. VAT No. 990514312.