Pinsent Masons enhances approach to big ticket and mass litigation with a rapid deployment of Peppermint Case Management

6 Nov

November 6, 2023 – Nottingham, UK

Peppermint Technology, a leading legal tech innovator and Microsoft partner, is excited to announce our partnership with UK Top 15 law firm - Pinsent Masons.

Multinational Pinsent Masons consistently ranks as one of the most innovative law firms in Europe and Asia for its transformative approach to the delivery of client services. They have continued to push the boundaries by seeking a case management solution that would enable their clients to benefit from data-driven insights, whilst allowing their lawyers to work efficiently and compliantly.

With this goal in mind, they opted for Peppermint’s Case Management solution for its advanced features - including automation, advanced analytics, and live dashboard reporting.

Delivering value quicker

Pinsent Masons recognises the pivotal role data plays in shaping their response to client needs and they chose Peppermint Case Management as the data-driven solution capable of meeting their comprehensive reporting requirements.

A significant factor in their decision was Peppermint Case Management’s broad range of features and low-code, no-code configuration tools, as well as its foundation on Microsoft technology offering seamless integration with Office 365. This facilitated a rapid six-week deployment.

Harnessing Peppermint Case Management’s out-the-box capabilities and tailoring them to Pinsent Masons’ needs, the solution enabled a highly efficient delivery model including:

• Real-time reporting on matter progress.

• Strategic insights derived from advanced analytics to drive improved outcomes.

• Automation of administrative tasks and processes, including approval workflows.

• Perfect environment to handle both single but also mass litigation cases.

• Efficient and compliant service delivery through the use of management consoles and automated business rules.

Jacob Hay - Litigation Associate, shared:

“The legal-ready, out-of-the-box content provided by the platform enabled us to exclusively focus on how we want the solution to support us in further enhancing our delivery of matters.”

Kirsty Russell – Client Solutions Manager at Pinsent Masons, added:

"Our successful deployment within a six-week timeframe was a testament to both our team's scope management and Peppermint's highly collaborative approach.”

A Catalyst for Legal Services Evolution

With this successful launch, Pinsent Masons are seeking to extend their use of Peppermint Case & Matter Management, having already identified several new use cases that are currently going through discovery.

Pinsent Masons see Peppermint as a key enabler in their litigation strategy going forward and are excited to explore its contribution to their innovation approach to mass actions. The platform allows for the swift build of modern, client focussed solutions that deliver tangible benefits through automation, advanced analytics and AI.

Joanne Gilles – Partner and Co-Head of Litigation, Regulatory and Tax said:

"Peppermint Case Management will be key in how we manage a large and complex legal matters with our clients. We look forward to expanding our use of this platform and exploring more opportunities for digital transformation with Peppermint."

Exciting times for the partnership

On the partnership with Pinsent Masons, Chris Jefferson – Director of Sales & Marketing at Peppermint Technology, stated:

“We are delighted to have provided our Case & Matter Management solution to Pinsent Masons. We take pride in the value that our technology is helping deliver for their clients, and the pace at which we have been able to achieve those outcomes. It is with immense excitement that we look forward to delivering the next wave of innovative initiatives as part of their digital transformation strategy.”

About Pinsent Masons

Multinational Pinsent Masons consistently ranks as one of the most innovative law firms in Europe and Asia for its transformative approach to the delivery of client services.

Find out more at https://www.pinsentmasons.com/

About Peppermint Technology Ltd

Peppermint is an innovative cloud software provider that exclusively serves the legal market. As a leading Microsoft Independent Software Vendor focused exclusively on the legal market, Peppermint provides sophisticated modular legal applications for UK and US law firms that are proven to deliver positive outcomes.

Find out more at https://pepperminttechnology.co.uk/